Stories about our people, for our people.

Stories about our people, for our people.

Our locations around the country are full of unique people who bring their very best to the veterinary profession every day. Our team members make Encore Vet Group a great place to work and we're dedicated to sharing their stories and achievements!

What Do You Do When the Going Gets Tough?

What Do You Do When the Going Gets Tough? By Carol Hurst, VetSupport Specialist I’ve felt compelled to write something as I’ve felt the pressing weight of different professional stressors from time to time. Even the most passion-worthy causes are going to have them. Perhaps especially the passion-worthy ones as they seem to have a…

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Servant Leadership: Caring for Your People First

Servant Leadership: Caring for Your People First By Carol Hurst, LVT, CVPM, CVJ, CCFP, VetSupport Specialist Servant Leadership is one of my favorite topics to talk about. This style of leadership serves our veterinary hospitals well but is often the last thing we think about when putting a new leader into their position. Often, we…

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Encore’s Commitment to Community Cleanup

Encore’s Commitment to Community Cleanup In partnership with Sustainable Saratoga, Encore Vet Group spent the morning of Earth Day cleaning the areas around several major retailers in Saratoga Springs, NY. “This is our second year collaborating as a team to clean up our local community in an effort to reduce the impact of litter in…

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Curbside Care: What Did New Clients Miss Out On?

Curbside Care: What Did New Clients Miss Out On? Jesi Peck, VetSupport Specialist When I adopted my first dog in March 2021, most veterinary practices were still utilizing curbside care. I have a cat as well, however I take her to a feline-only practice – so I had to find a new clinic for my…

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Celebrating Customer Service Representatives & Administrative Professionals!

Celebrating Customer Service Representatives & Administrative Professionals! On April 27th we are celebrating our Customer Service Representatives and Administrative Professionals. Veterinary Receptionists are the face of our practices. They provide excellent service to clients and are an essential part of the team. They help pet owners and pets feel calm about being at the practice,…

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Celebrating Our First Year of the Student Debt Freedom Award

Celebrating Our First Year of the Student Debt Freedom Award The AVMA recently published statistics around veterinary student debt that highlights what those of us in the profession already know: the student debt load for veterinary graduates continues to soar. The mean educational debt for U.S. veterinary college graduates for 2020 was $157,146. Women graduated…

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The Millennial Dog Owner Experience: Driving Fear Free Certification

The Millennial Dog Owner Experience: Driving Fear Free Certification By Jesi Peck, VetSupport Specialist In March 2021, my husband and I adopted a 14-week old mixed puppy from the local humane society during COVID quarantine and named him Holder. He did pretty well during visits to his veterinarian as a puppy. However, once he reached…

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Celebrating Women Leading the Way in Veterinary Medicine

Celebrating Women Leading the Way in Veterinary Medicine By Joanne Graham, CVPM SHRM-CP, Education and Training Manager This past week we celebrated International Women’s Day, as part of Women’s History Month. I have been fortunate in my career to be inspired and mentored by many women who have each made their unique impact on veterinary medicine.…

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Encore Support Students at Cornell’s Annual Hackathon Event

Earlier this month, Encore sponsored and participated in the Cornell Animal Health Hackathon. The Hackathon is a weekend-long event at Cornell University in Ithaca, NY. The Hackathon team took the event virtual for the second year to ensure the students could still compete in this annual event safely.  There was still plenty of swag, food, networking,…

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Everything you need to know in life, you learn in Kindergarten.

Everything you need to know in life, you learn in Kindergarten. By Roger Redman, DVM, Director of Partnership Development In Kindergarten, when tasked with the assignment to draw what you want to be when you grow up, I drew a veterinarian. My drawing was a stick person, drawn in green crayon, of a vet with…

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