upcoming Events.
Upcoming:
September 17
- The ultimate veterinary csr bootcamp
- Richmond Hill, GA
December 3 and 4
- The ultimate veterinary csr bootcamp
- Philadelphia, PA area
Coming soon!
- NAVLE prep webinar
The ultimate veterinary csr bootcamp roadshow
Are you ready to elevate your skills, connect with like-minded professionals, and unlock new opportunities? Our veterinary CSR bootcamp roadshow is your chance to dive deep into the key competencies of your role, collaborate in hands-on group activities, and practice actionable goal-setting to share with your practice leadership. This interactive workshop series is designed to empower you, inspire you, and provide fresh insights through networking with others who share your passion for client care.
These bootcamps are open to all independent practices!
Learning Objectives:
- Gain a working clarity on the major competencies of the role
- Use group work to develop practical uses
- Practice goal-setting to take back to practice leadership
- Network with others in the field
Upcoming CSR Bootcamp Roadshows
While this information is great for anyone in the Client Service Role. It works best for the Lead CSR and 1-2 key Client Service Representatives to be in attendance.
September 17th, 2025
- Time: 8am – 4pm
- Location:
- Richmond Hill City Center
- 520 Cedar Street
- Richmond Hill, GA 31324
- Cost: $225/person or $190/person if registering multiple people from the same practice. Breakfast and lunch included!
- Time: 8am – 4pm
- Location:
- Philadelphia, PA area
- Exact location coming soon!
- Cost: $225/person or $190/person if registering multiple people from the same practice. Breakfast and lunch included!
- Time: 8am – 4pm
- Location:
- Philadelphia, PA area
- Exact location coming soon!
- Cost: $225/person or $190/person if registering multiple people from the same practice. Breakfast and lunch included!
Meet your instructor!
Carol Hurst, LVT, CVPM, CVJ, CCFP
Growth Implementation Specialist
Carol Hurst is a passionate advocate for exceptional client service and the vital role of the CSR in shaping the veterinary experience. With a background as a Licensed Veterinary Technician and more than a decade in practice leadership, Carol brings deep insight and heart to every conversation about team culture and the client journey. She’s especially driven by helping CSRs thrive, teaching proven strategies that elevate communication, empathy, and the overall client experience.
