Hospital Operations Leader
Brenda Smaller has worked in the customer service industry for her entire career. She found her passion for the Veterinary Field when she began as Practice Manager of Boone Animal Hospital in Western Springs Illinois. This position combined her love of connecting with customers, and her fondness for animals. Brenda has a passion for developing teams and providing support for Hospital Leaders.
Brenda works to lead practices with our partnering hospitals through relationship development and culture establishment to build the best practices for each hospital. She is also helping to build out the Core Leader Program to develop local leaders in every hospital.
Brenda lives near Chicago, Illinois where she enjoys quilting, jewelry making, stained glass, scrapbooking, or anything else crafty. She loves spending time with her husband Scott and their three dogs Hershey the labradoodle, Koby the whippet, and Kitty the greyhound.